Last Updated: October 31, 2025
We're straight shooters here at the shop - your info stays with us, period.
Look, we get it - nobody actually reads these things. But if you're gonna trust us with your prized '67 Mustang or that tuned Supra, you should probably know what we do with your personal info.
Here at Pyre Litho Odyssey Auto Repair, we've been wrenching on high-performance engines and bringing classics back to life since day one. We take privacy as seriously as we take torque specs - which is to say, very seriously.
This policy covers what happens when you reach out to us, book an appointment, or just browse our site looking at restoration projects. We're based in Vancouver, BC, so we follow Canadian privacy laws (PIPEDA for those who care about acronyms).
Bottom line? We're not gonna sell your email to some spam list or anything shady like that. Your data's safe in our garage.
When you call us at (604) 555-8742 or shoot an email to service@pyrelithodyssey.info, we'll grab your name, phone number, and email. Pretty standard stuff - can't exactly call you back about your engine rebuild without it.
We need to know what you're driving. Make, model, year, VIN - the usual. Sometimes we'll snap photos of your ride for documentation (especially on restoration jobs where we're tracking progress). If you're cool with it, we might use before-and-after shots in our gallery too.
We keep notes on what work we've done - helps us remember that you prefer synthetic oil or that your classic's got that finicky carburetor that needs special attention. It's basically your car's medical records.
Credit card info, billing addresses - though we don't actually store the full card numbers ourselves. That's all handled through secure payment processors. We're mechanics, not bankers.
Like pretty much every site these days, we collect some basic stuff - your IP address, what browser you're using, which pages you check out. Helps us figure out if the site's actually working right or if something's broken.
Here's the deal - we're not doing anything weird with your data. It's all pretty straightforward shop operations:
We're not out here mining your data for ad revenue or selling lists to third parties. We're too busy actually fixing cars for that nonsense.
We lock down your info tighter than the head bolts on a fresh engine rebuild. Seriously though, security matters to us.
Paper records stay locked in the office at our shop on 1847 Industrial Way, Unit 12. Only authorized staff have access - can't just wander in and grab customer files.
Our computer systems are password-protected and encrypted. We use secure connections (that's the little padlock you see in your browser). Payment processing goes through PCI-compliant systems - industry standard for handling card data.
Everyone on the team knows to keep customer info confidential. It's part of the job, same as knowing not to over-torque a drain plug.
We keep your info as long as we need it for business purposes or legal requirements. Service records stick around for years (helpful for tracking maintenance history), but if you want us to delete everything, just ask.
Look, no system's 100% bulletproof, but we're doing everything reasonable to keep your data safe. If there's ever a breach, we'll let you know ASAP - no hiding it and hoping nobody notices.
We don't just hand your info out to random companies. But there are a few situations where we might share data with other businesses:
Sometimes we need to share vehicle info with parts vendors to get the right components. Like when we're sourcing that hard-to-find carb rebuild kit for your vintage ride.
Your payment info goes through secure third-party processors. They've got way better security infrastructure than we could build ourselves - it's what they do for a living.
Occasionally we'll outsource specific work - like machine shop services for engine blocks or custom fabrication. They might need some vehicle details, but only what's relevant to the job.
If the law says we gotta share something (court order, regulatory requirement, etc.), we will. But that's pretty rare in the auto repair world.
If you're filing an insurance claim for work we did, we'll provide necessary documentation and details to your insurer.
That's basically it. We're not selling your email to marketers or anything sketchy. Your info stays within our trusted network of automotive professionals.
Yeah, we use cookies. Not the edible kind - though we've usually got some in the break room.
They're tiny files your browser stores that help websites remember stuff. Like if you selected English instead of French, or that you already closed that annoying popup.
These keep the site functioning properly. Without them, things would break - kinda like trying to run an engine without oil.
We use these to see which pages people actually look at, how long they stay, where they're coming from. Helps us figure out if our content's useful or if we need to rewrite stuff. It's anonymous data - we don't know it's specifically YOU checking out the restoration gallery for the third time this week.
These remember your settings and choices. Nothing invasive, just quality-of-life stuff.
You can disable cookies in your browser settings if you want. Fair warning though - the site might not work as smoothly. Your call.
We're not using cookies to track you across the internet or build some creepy profile. Just basic website functionality and understanding how people use the site.
You've got rights when it comes to your personal info. Here's what you can do:
Want to know what info we've got on file for you? Just ask. We'll pull it up and show you what we're holding. Could be interesting to see your full service history actually - some customers are surprised how much work we've done over the years.
If something's wrong - wrong phone number, outdated email, whatever - let us know and we'll fix it. Better to have current contact info anyway in case we need to reach you about your vehicle.
You can request that we delete your personal information. There might be some stuff we legally have to keep (like tax records or warranty documentation), but we'll wipe whatever we can.
Don't want promotional emails? No problem - just click unsubscribe or tell us directly. We won't take it personally. You'll still get important stuff like appointment reminders though.
You can ask us to limit how we use your data in certain situations. We'll work with you on that.
Want to take your service history to another shop? We can provide your records in a usable format. No hard feelings - though we'd rather keep working on your rides.
To exercise any of these rights, just call us at (604) 555-8742 or email service@pyrelithodyssey.info. We'll handle it promptly - usually within a few days at most.
Since we're an auto shop specializing in performance rebuilds and classic restorations, we handle some unique types of data worth mentioning specifically.
When we plug into your car's computer system for diagnostics, we're pulling codes and system information. This helps us figure out what's wrong. We keep these records to track issues over time and compare against previous scans.
If we've done ECU tuning or performance modifications, we keep detailed logs of settings, dyno results, and tune files. This is super important - we need to know exactly what's been done if you come back for adjustments or further upgrades.
For classic car restorations, we take TONS of photos and detailed notes throughout the process. Before shots, during teardown, parts sourcing, reassembly - the whole journey. This documentation is valuable for insurance purposes and resale value. With your permission, we love sharing this stuff in our gallery because it's honestly some of our best work.
If we've built custom exhaust systems or done specialized fabrication work for your vehicle, we keep those specs on file. Makes it way easier if you need repairs or want to replicate something later.
We track what parts we've installed, including part numbers, manufacturers, and install dates. Helps with warranty claims and future maintenance planning.
All this vehicle-specific data is treated with the same care as your personal information. It stays secure and private unless you give us permission to share it (like for gallery photos or testimonials).
Look, we might need to update this privacy policy from time to time. Laws change, we add new services, technology evolves - you know how it goes.
When we make changes, we'll update the "Last Updated" date at the top of this page. If it's something major that significantly changes how we handle your data, we'll let you know directly - probably via email or a notice on the website.
We're not gonna pull any sneaky moves where we suddenly start doing something completely different with your info without telling you. That's not how we operate.
It's worth checking back here occasionally if you're the thorough type. Or don't - most people never read these updates anyway, and that's fine. Just know that by continuing to use our services after we post changes, you're agreeing to the updated policy.
Current version is dated October 31, 2025. If you've got questions about what's changed since you last checked, give us a call and we'll walk you through it.
Got questions about this privacy policy? Concerned about how we're handling your data? Want to exercise one of those rights we mentioned earlier? We're here to help.
Phone: (604) 555-8742
Email: service@pyrelithodyssey.info
Address: 1847 Industrial Way, Unit 12, Vancouver, BC V6A 3K5
Best way to reach us is usually by phone during business hours - we're pretty responsive. Email works great too if you want to send a detailed request or need something in writing.
If you've got a privacy concern or complaint and you don't feel like we've addressed it properly, you can also contact the Office of the Privacy Commissioner of Canada. But honestly, try us first - we're pretty reasonable folks and we want to make things right.
We'll respond to privacy-related inquiries within a few business days at most. Usually sooner - we're not a huge corporation with layers of bureaucracy. You'll probably just talk directly to one of us who actually works on your car.
We're committed to protecting your personal information with the same care and precision we bring to every engine rebuild and restoration project.